ICT Managed Services

Modern, Secure, and Seamless Technology Management for the Microsoft & Apple Ecosystem

What do we support?

At InnovateX Solutions, we provide comprehensive Managed ICT Services tailored for organisations that rely on Microsoft and Apple platforms. Whether your environment is fully cloud-based or hybrid, our services ensure your users, devices, and systems stay secure, efficient, and fully supported.

Microsoft Azure

Cloud infrastructure, identity, and platform services

Endpoint management

Endpoint management, policy enforcement, and security compliance

Apple Devices

Full support for macOS, iOS, and iPadOS via Intune or Apple Business Manager

Microsoft 365

Exchange, Teams, SharePoint, OneDrive, licensing, and administration

Windows

Desktop fleet management, patching, support, and hardening

Unifi Networking

End-to-end management of Unifi switches, Wi-Fi, gateways, and controllers

Let's Develop Together

24/7 Support: (234) 109-6666

Why Managed Services with InnovateX

Choosing a Managed Services Provider is about more than just technical support—it’s about trust, strategy, and partnership. Here’s why businesses across Australia choose InnovateX:

Local expertise

We understand the Australian business and compliance landscape, offering responsive and relevant support.

Microsoft-first approach

We’re focused on the Microsoft ecosystem, from Azure and M365 to Intune and hybrid environments.

Apple-ready support

We fully support macOS, iOS, and iPadOS environments—whether you’re fully Apple-based or using a blended fleet.

End-to-end support

From user onboarding and device provisioning to patch management and remote support—we manage the full lifecycle.

how it works?

Our Managed Services

Our approach is structured, scalable, and client-focused. We partner with your internal teams to deliver secure, stable, and user-friendly technology experiences.

Assess & Plan

We start with a review of your current environment, identifying risks, inefficiencies, and opportunities for improvement.

Onboard & Optimise

We transition your environment into our managed service model, aligning devices, users, and systems with best practices—focusing on Intune compliance, Azure security, and networking performance.

Manage & Support

Once onboarded, we provide proactive monitoring, regular maintenance, remote support, and continuous improvement—backed by clear SLAs.

Evolve & Advise

As your business grows or changes, we provide strategic guidance, roadmapping, and support to help you adapt, scale, and innovate securely.

Ready to Modernise Your ICT?

Get in touch today to schedule your free consultation.

Partner with InnovateX Solutions to simplify technology management, increase productivity, and strengthen your IT security posture.

Whether you’re scaling up, transitioning to the cloud, or managing a hybrid workforce—we’re ready to support you every step of the way.

Frequently Asked Questions

Some frequently asked questions about the service that you may have questions about

What’s included in your Managed ICT Services?

We provide ongoing management, support, and optimisation of your Microsoft 365, Azure, Intune, Windows, Apple devices, and Unifi networking. This includes user support, device compliance, patching, licensing, endpoint policies, and more.

Do you support both Windows and Apple devices?

Yes. We offer full support for Windows, macOS, iOS, and iPadOS environments—managing them via Intune, Apple Business Manager, or other MDM tools.

Can you manage our Microsoft 365 environment?

Absolutely. We handle administration, licensing, Exchange Online, Teams, SharePoint, OneDrive, security configurations, and user lifecycle management.

What is your role with Microsoft Intune?

We specialise in configuring, managing, and maintaining Microsoft Intune for mobile device and endpoint management—ensuring compliance, data security, and user productivity.

Do you support networking infrastructure too?

Yes. We manage Unifi networking environments end-to-end, including access points, switches, gateways, VLANs, and guest Wi-Fi—on-premises or cloud-controlled.

Is your service suitable for hybrid environments?

Yes. We support both fully cloud-native and hybrid setups, including environments with on-prem Active Directory, file servers, or mixed endpoint platforms.

Can you assist with new deployments or migrations?

Yes. Our services are flexible and can be tailored to your needs—ranging from full outsourced management to co-managed support with your internal IT team.

What are your service hours and response times?

Yes. Our services are flexible and can be tailored to your needs—ranging from full outsourced management to co-managed support with your internal IT team.

How do we get started?

Contact us for a no-obligation consultation. We’ll assess your environment, understand your goals, and create a tailored Managed ICT Services plan.

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Aussie Owned and Operated ICT Consultancy & Professional Services